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Right of Withdrawal


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If you are a consumer, you have the right of withdrawal outlined below. The following translation is for information only. The original and legally binding version is the German version.

The right of withdrawal shall be valid for fourteen days from the date of conclusion of the contact. To exercise your right of withdrawal, you must inform us (OrbiTeam Software GmbH & Co. KG, Endenicher Allee 35, 53121 Bonn, Germany, Email: info@orbiteam.de, Tel: +49 (0)228 410 140, Fax: +49 (0)228 410 1410) of your decision to withdraw from this contract by making a clear declaration (e.g. a letter sent by post, telefax or email). You may use the enclosed withdrawal form template, but you do not have to. If you do decide to withdraw from the contract, we will send you immediate confirmation (e.g. via email) of receipt of your stated decision.

The deadline for withdrawal is deemed to be met as long as you have sent notification of your wish to exercise your right of withdrawal before the end of the withdrawal period.

Consequences of withdrawal

If you withdraw from this contract, we shall refund all payments we have received from you, including delivery costs (with the exception of additional costs incurred by your selection of a delivery type other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the date on which we receive notification of your wish to withdraw from this contract. When we refund your payment, we will use the same payment method as the one you used for the original transaction, unless anything to the contrary has been expressly agreed with you; on no account will you be charged as a result of this refund.

If you have requested that the services should begin during the withdrawal period, you must pay us an appropriate sum commensurate with the proportion of the services already performed (by the time you inform us of your intention to withdraw from this contract) in relation to the total extent of the services set out in the contract.

End of instruction of right of withdrawal.

If you wish to withdraw from the contract, please fill out the following form and send it back to us.


OrbiTeam Software GmbH & Co. KG,
Endenicher Allee 35, 53121 Bonn, Germany
Email: info@orbiteam.de, Fax: +49 (0)228 410 1410


I/We hereby withdraw from the contract which I/we concluded regarding the purchase of the following goods/the performance of the following service


Ordered on/received on


Name of consumer(s)


Address of consumer(s)




Signature of consumer(s) (only for communications on paper)


Place, date