How do I handle a BSCW error?

If you encounter a BSCW error message where the system message starts with 'traceback' you  may have found a bug in the software or a problem in the system configuration. Please first contact your local BSCW server administrator.

If the problem cannot be solved, please contact the support team at and include the following information in your report:

  • the complete error message (the traceback) you get,
  • the URL of the BSCW server you use.
  • Describe exactly what you did before you got this error message,
  • If you think more information about the computer system you are using could be helpful, include it.

Thank you very much for help.

Keywords: traceback, BSCW error,  bug report