How do I handle a BSCW error?

If you encounter a BSCW error message where the system message starts with 'traceback' you  may have found a bug in the software or a problem in the system configuration. Please first contact your local BSCW server administrator.

If the problem cannot be solved, please contact the support team at  support@orbiteam.de and include the following information in your report:

  • the complete error message (the traceback) you get,
  • the URL of the BSCW server you use.
  • Describe exactly what you did before you got this error message,
  • If you think more information about the computer system you are using could be helpful, include it.


Thank you very much for help.

Keywords: traceback, BSCW error,  bug report